Privacy Policy
This Privacy Policy describes how Trend Pharm (“the Company”, “we”, “our”, or “us”) collects, uses, and protects personal data when you visit our website in accordance with applicable Egyptian laws and regulations.
- Legal Compliance
We process personal data in compliance with:
- Egypt Personal Data Protection Law No. 151 of 2020.
- Regulations issued by the Egyptian Drug Authority.
- Any other applicable healthcare and data protection regulations.
- Information We Collect
We may collect the following categories of data:
- Personal Information
- Full name.
- Email address.
- Phone number.
- Company/organization (if applicable).
- Technical Information
- IP address.
- Browser type and version.
- Device identifiers.
- Usage Data
- Pages visited.
- Time and date of visits.
- Interaction data.
- Purpose of Processing
We process your data to:
- Respond to inquiries and provide customer support.
- Handle product-related communications (including pharmacovigilance reports if applicable).
- Improve website functionality and performance.
- Ensure compliance with regulatory obligations in Egypt.
- Maintain internal records.
- Pharmacovigilance Notice
If you submit information related to adverse events, product complaints, or safety concerns:
- Your data may be processed and stored for compliance with pharmacovigilance obligations.
- Data may be shared with regulatory authorities such as the Egyptian Drug Authority.
- Such data may be retained for legally required periods.
- Data Sharing
We may share personal data with:
- Authorized service providers (IT, hosting, analytics)
- Regulatory authorities when required
- Affiliates or partners under confidentiality obligations
We do not sell or commercially exploit personal data.
- Data Retention
Personal data is retained only as long as necessary for:
- Business purposes
- Legal and regulatory obligations
- Pharmacovigilance requirements (where applicable)
- Data Security
We implement appropriate technical and organizational safeguards, including:
- Secure servers
- Access control measures
- Encryption where applicable
- Your Rights
Under applicable law, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing (where applicable)
Requests can be submitted via our contact details.
- Updates
We reserve the right to update this policy. Changes will be posted on this page.
Cookies Policy
- Overview
This website uses cookies to enhance user experience and ensure proper functionality.
- Types of Cookies
- Strictly Necessary Cookies: Required for website operation
- Performance & Analytics Cookies: Help us analyze usage
- Functional Cookies: Store user preferences
- Session Cookies: Temporary cookies deleted after session ends
- Consent
By using this website, you consent to the use of cookies in accordance with this policy, in line with Egypt Personal Data Protection Law No. 151 of 2020.
- Managing Cookies
Users may:
- Modify browser settings to block cookies
- Delete stored cookies
Note: Disabling cookies may affect website functionality.